// About Me
Ms. Xin En
CUSTOMER SUPPORT REPRESENTATIVE
Experience and responsibilities:
- Receive calls to provide information to clients, and coordinated appointment scheduling for seamless client experience.
- Facilitated Corporate Social Responsibility (CSR) activities.
- Managed and created content for social media pages to enhance online engagement and brand visibility.
// About Me
Education & Memberships
- Bachelor of Science (Honours) in Psychology from Heriot-Watt University Malaysia
- Assisted in the pilot study for the research project with University of Nottingham Malaysia
