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90+

PROFESSIONAL
SUCCESS PROJECT

// Employee Assistance Program in Malaysia

EAP Services

We don’t just offer solutions; we create a path to a healthier workplace.

EAP in Malaysia supports individuals facing challenges in work, home, or family life. Our EAP services are free and confidential for you, your spouse, and eligible dependents. We offer practical assistance to address personal or work-related issues impacting job performance or well-being. 


Explore the services designed to navigate life changes and workplace challenges with our Employee Assistance Program in Malaysia. Learn more about ‘What Is An Employee Assistance Program (EAP)’ in our article here.

Events and issues which may give rise to requests for EAP services include (but are not limited to):

WORK ISSUES
PERSONAL ISSUES
FAMILY ISSUES
RELATIONSHIP ISSUE
3000+
SATISFIED CUSTOMERS
90+
CORPORATE PROJECTS
4
YEARS
// Service Package

What Our EAP Services Included

Work Issues

1. Problems with performance.
2. Relationships between co-workers.
3. Bullying and harassment.
4. Managing conflict and anger management.
5. Adjusting to change in the workplace.
6. Career change.
7. Managing work related stress.

Personal Issues

1. Anxiety or depression.
2. Stress management.Grief and loss.
3. Midlife and life transition issues.
4. Emotional or physical abuse.
5. Low self-esteem.
6. Substance abuse.
7. Gambling problems.
8. Anger management.

Family Issues

1. Work-life balance.
2. Concerns about children.

Backup & Recovery

1. Parenting and step-parenting issues.
2. Separation and divorce.
3. Financial or legal problems.
4. Domestic violence.

// THE BENEFITS

Key Benefits Of

Resolving Employee Conflict To Employers

Conflict in the workplace is inevitable. It can occur between coworkers, managers, employees, or even between different departments or teams. Employers prioritising resolving conflicts can reap many benefits for their organisation.

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// EAP BENEFITs

Key Benefits of EAPs
For Employers

Better Mental Health Support

Employee well-being improves through access to confidential support and counselling services, helping to manage stress, anxiety, and other personal or work-related issues.

Increased Job Satisfaction

EAP programs offer tools and resources that empower employees to balance work-life challenges effectively, leading to greater job satisfaction and a more positive work environment.

Better Work Performance

With the support of EAP programs, employees can address personal challenges that might otherwise affect their focus and productivity, leading to better overall work performance.

// Service Package

Key Features Of Our EAP
Support Services

Guaranteed response times and action plans. Coverage 24 hours per day, 7 days per week.

Professional support for employees involved in a severe incident.

Individual and/or group support as required.

Liaison and support for management, both immediately in response to the incident and following the initial intervention.

Proactive care assisting employees in returning to the workplace.

A formal critical incident is reported to management.

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Is your Training Program HRDC claimable?

Yes, it is HRDC fully claimble. From trainer fees, venue fees & transportation fees, all claimable under HRDC.

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About EAP

How it works

An Employee Assistance Program (EAP) provides confidential support and resources for employees dealing with personal or work-related issues. It includes counseling, mental health support, and work-life balance assistance.

EAPs are paid 100 percent by the employer and are administered through a third-party company. Employees can feel confident that because it’s administered outside of the company, the personal details shared are confidential. The employee can speak freely about whatever challenge they’re facing and know that the employer won’t have those details. The employee can’t take an EAP with them when leaving the job, unlike traditional health benefits.

EAP services offer numerous benefits, such as improved mental health, better stress management, and enhanced work performance. Employees gain access to professional support and resources to help them navigate personal and work-related challenges.

An EAP helps lower employee turnover by providing support for personal and work-related issues, leading to higher job satisfaction and loyalty. By addressing problems early, employees are less likely to leave, reducing the costs associated with recruiting and training new staff.

Discover how Psyhome’s EAP solutions can help you retain top talent. Contact us today to learn more!
An EAP combats presenteeism—when employees are at work but not fully productive—by offering resources for mental health and stress management. By improving employees’ well-being and reducing distractions, the EAP helps enhance overall workplace productivity and effectiveness. Boost productivity with Psyhome’s tailored EAP programs.

Get in touch to see how we can help!
In Malaysia, the cost of poor mental health to organisations through absenteeism, presenteeism, and staff turnover was estimated at RM14.46bn in 2018, or RM946 per employee. So the EAP can significantly reduce absenteeism by providing employees with support for personal issues that may otherwise lead to frequent absences. By helping employees manage stress and other challenges, the EAP helps them maintain better attendance, thereby cutting down on the costs associated with unplanned absences.

Minimise absenteeism with Psyhome’s effective EAP services. Contact us to find out more!

EAP services typically include counseling, crisis intervention, legal and financial advice, and wellness programs. These services are designed to address a wide range of issues affecting employees’ well-being and productivity.

Implementing an Employee Assistance Program (EAP) in Malaysia involves partnering with a provider that offers tailored solutions to meet your organization’s needs. At PsyHome, we specialize in delivering effective EAP services to support your employees and enhance their overall well-being.

Yes, EAP services are confidential. Employees can access support without fear of their personal issues affecting their work or privacy. Confidentiality is a key component of effective EAP services.

PsyHome’s EAP services are designed to address and resolve personal and professional issues that impact employees. By providing access to expert support, our programs help reduce absenteeism, improve focus, and enhance overall workplace productivity.

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