Frequently asked questions

Individual counselling, family therapy, stress management, psychological assessments, and corporate wellness and resilience training — plus self-discovery with Voice Analysis Technology to help you better understand your personality and strengths.

Your first visit includes an initial consultation where the psychologist listens to your concerns and background to create a personalised therapy plan. The goal is for you to feel comfortable and supported.

Sessions usually last 45 to 60 minutes, depending on your needs and therapy type. Corporate training session lengths vary based on programme goals.

Yes. Our therapists use proven methods such as cognitive behavioural therapy and mindfulness to reduce symptoms and improve well-being.

Yes. All client information is handled with strict confidentiality following professional ethics and Malaysian law — across individual therapy, corporate training and Voice Analysis services.

An EAP is a confidential, employer-sponsored programme that gives your employees professional mental-health support — counselling, assessments, workshops and crisis support — usually at no cost to them. Explore our EAP →

Yes. We tailor every EAP and corporate-training plan to your team's size, industry and goals — tell us what you need and we'll prepare a proposal that fits.

We offer customised psychology-based solutions that create positive work environments — stress management, team building and personal development programmes tailored to both individual and organisational needs.

Yes, it is fully claimable under HRDC — trainer fees, venue fees and transportation fees.

All of the above. We deliver corporate training and team-building on-site, online, or as a hybrid — and most programmes are HRD Corp claimable. See our programmes →

A personalised report generated from a short (~5-minute) voice sample using PsyHome's VAEEG voice analysis — covering stress, emotional states, emotional processing, interpersonal response and learning patterns. Reports can be used with the GuideX coaching app. Learn more →

You record a short (~5-minute) voice sample, and our VAEEG voice analysis turns it into a personalised report. No special equipment is needed — just a quiet moment and your voice.

GuideX is our AI workplace-EQ coach. It reads each employee's Mind Report and coaches them day-to-day — in English, Bahasa Melayu or Chinese — through a structured growth challenge. Learn more →

Your individual data stays private. HR and managers only ever see anonymised, aggregated team summaries — never any individual's name, messages or results.