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// Employee Assistance Program in Malaysia
Reliable EAP Services and Programs
We don’t just offer solutions; we create a path to a healthier workplace.
EAP in Malaysia supports individuals facing challenges in work, home, or family life. PsyHome provides EAP services primarily for employees. Extending support to spouses and eligible dependents is optional and subject to the company’s decision when setting up the program. We offer practical assistance to address personal or work-related issues impacting job performance or well-being.
Explore the services designed to navigate life changes and workplace challenges with our Employee Assistance Program in Malaysia. Learn more about ‘What Is An Employee Assistance Program (EAP)’ in our article here.
Events and issues which may give rise to requests for EAP services include (but are not limited to):
Key Features of Our Comprehensive EAP Program
Our EAP program is designed to provide holistic support for employees, helping them navigate personal and professional challenges effectively. Our program features include:
Confidential Counselling
Private, one-on-one sessions addressing mental health, stress, and personal issues with experienced psychologists.
Crisis Support
Immediate assistance for employees facing urgent emotional or psychological crises.
Work-Life Balance Guidance
Strategies to manage workload, personal responsibilities, and reduce burnout.
Career Development Support
Helping employees overcome career-related challenges and improve job satisfaction.
Conflict Resolution
Facilitating healthy communication and resolving workplace conflicts to improve team dynamics.
Mental Health Awareness
Education and resources to promote psychological well-being within the workplace.
// Service Package
What Our EAP Services Included
Work Issues
1. Problems with performance.
2. Relationships between co-workers.
3. Bullying and harassment.
4. Managing conflict and anger management.
5. Adjusting to change in the workplace.
6. Career change.
7. Managing work related stress.
Personal Issues
1. Anxiety or depression.
2. Stress management.Grief and loss.
3. Midlife and life transition issues.
4. Emotional or physical abuse.
5. Low self-esteem.
6. Substance abuse.
7. Gambling problems.
8. Anger management.
Family Issues
1. Work-life balance.
2. Concerns about children.
Backup & Recovery
1. Parenting and step-parenting issues.
2. Separation and divorce.
3. Financial or legal problems.
4. Domestic violence.
// THE BENEFITS
Key Benefits Of
Resolving Employee Conflict To Employers
Conflict in the workplace is inevitable. It can occur between coworkers, managers, employees, or even between different departments or teams. Employers prioritising resolving conflicts can reap many benefits for their organisation.
Key Benefits of an EAP Program
for Employers and Employees
PsyHome’s Employee Assistance Program (EAP) is designed to foster a healthier, more resilient workplace by offering professional support that benefits both employers and employees. Here’s how our EAP can make a meaningful difference:
For Employers
Improved Workplace Productivity
Employees who receive timely support are better able to stay focused, engaged, and productive.
Reduced Absenteeism
EAPs help address mental health concerns, stress, and personal issues early, lowering time-off rates.
Lower Staff Turnover
A supportive environment encourages employee loyalty and reduces recruitment and retraining costs.
Positive Work Culture
Promotes a healthier, more open work environment that values employee well-being.
Risk Reduction
Proactively managing stress and conflict reduces the chance of workplace incidents and disputes.
For Employees
Confidential Support Services
Access to professional counselling and resources for personal, family, and work-related concerns.
Better Mental and Emotional Health
Employees can manage stress, anxiety, or burnout with guidance from qualified professionals.
Work-Life Balance
EAP services help employees find strategies to balance personal and professional responsibilities.
Empowerment and Resilience
Encourages self-growth and equips employees with tools to cope with challenges effectively.
Enhanced Job Satisfaction
Feeling supported improves morale, motivation, and overall job satisfaction.
// Service Package
Key Features Of Our EAP
Support Services
Guaranteed response times and action plans. Coverage 24 hours per day, 7 days per week.
Professional support for employees involved in a severe incident.
Individual and/or group support as required.
Liaison and support for management, both immediately in response to the incident and following the initial intervention.
Proactive care assisting employees in returning to the workplace.
A formal critical incident is reported to management.
Is your Training Program HRDC claimable?
Yes, it is HRDC fully claimble. From trainer fees, venue fees & transportation fees, all claimable under HRDC.
Our Top-Rated Google Reviews
// Clients' Feedback
What Client's Says?
Goh J.B.(Work-related stress)
Yang(Relationship issue)
Sathya, P.(Relationship issue)
Christian(Personal issue)
Nadhirah(Relationship issue)
Goh C. K.(Work-related stress)
Alex W.Y.(Future Confusion)
Kesavan K.(Weight management & Work Stress)
Wine(Personal Development)
Your NameWeb Developer
Your Name(Relationship issues)
// Our Client
Companies We Serve
// FAQ's
Frequently Asked Questions
An Employee Assistance Program (EAP) provides confidential support and resources for employees dealing with personal or work-related issues. It includes counseling, mental health support, and work-life balance assistance.
EAPs are paid 100 percent by the employer and are administered through a third-party company. Employees can feel confident that because it’s administered outside of the company, the personal details shared are confidential. The employee can speak freely about whatever challenge they’re facing and know that the employer won’t have those details. The employee can’t take an EAP with them when leaving the job, unlike traditional health benefits.
EAP services offer numerous benefits, such as improved mental health, better stress management, and enhanced work performance. Employees gain access to professional support and resources to help them navigate personal and work-related challenges.
An EAP helps lower employee turnover by providing support for personal and work-related issues, leading to higher job satisfaction and loyalty. By addressing problems early, employees are less likely to leave, reducing the costs associated with recruiting and training new staff.
Discover how Psyhome’s EAP solutions can help you retain top talent. Contact us today to learn more!
An EAP combats presenteeism—when employees are at work but not fully productive—by offering resources for mental health and stress management. By improving employees' well-being and reducing distractions, the EAP helps enhance overall workplace productivity and effectiveness.
Boost productivity with Psyhome’s tailored EAP programs.
Get in touch to see how we can help!
In Malaysia, the cost of poor mental health to organisations through absenteeism, presenteeism, and staff turnover was estimated at RM14.46bn in 2018, or RM946 per employee. So the EAP can significantly reduce absenteeism by providing employees with support for personal issues that may otherwise lead to frequent absences. By helping employees manage stress and other challenges, the EAP helps them maintain better attendance, thereby cutting down on the costs associated with unplanned absences.
Minimise absenteeism with Psyhome’s effective EAP services. Contact us to find out more!
EAP services typically include counseling, crisis intervention, legal and financial advice, and wellness programs. These services are designed to address a wide range of issues affecting employees’ well-being and productivity.
Implementing an Employee Assistance Program (EAP) in Malaysia involves partnering with a provider that offers tailored solutions to meet your organization’s needs. At PsyHome, we specialize in delivering effective EAP services to support your employees and enhance their overall well-being.
Yes, EAP services are confidential. Employees can access support without fear of their personal issues affecting their work or privacy. Confidentiality is a key component of effective EAP services.
PsyHome’s EAP services are designed to address and resolve personal and professional issues that impact employees. By providing access to expert support, our programs help reduce absenteeism, improve focus, and enhance overall workplace productivity.
